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LAPS > School of Administrative Studies

AP/ADMS2511 3.0G : Term F

Management Information Systems

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Calendar Description / Prerequisite / Co-Requisite

Overview of information systems and technology: how information systems are selected, designed and managed to provide information needed to run organizations successfully. Topics include the strategic role of information systems; ethical considerations; technology; information systems risks; and security control considerations. Prerequisite: AP/ADMS 1000 3.00. Course credit exclusions: None. PRIOR TO FALL 2009: Prerequisite: AK/ADMS 1000 3.00. Course credit exclusions: AK/ADMS 2511 3.00, AK/ADMS 3511 3.00 (prior to Summer 2005).

Distance Course - Getting Started

Visit the Next Steps web site : http://www.yorku.ca/laps/disted/nextsteps/getStarted.htm#1

The NextSteps Web site explains your start up information such as, computing requirements, course Web site access instructions and important information pertaining to your course.

The eServices Office (Distance Education) DOES NOT mail out information packages or study guides. All information to get started on your course is available on NextSteps, your course Outline, and course Web site. Course texts and all required materials are available for purchase at the York Bookstore (see NextStep 6 for more info).

LATE ENROLLEES: If your distance course has already started, please refer to the NEXT STEPS Web site noted above OR contact the eServices Office at disted@yorku.ca OR esohelp@yorku.ca Phone 416-736-5831

Please note: it takes two business days from the time of your enrolment to access the course Web sites.

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Additional Requirements

NEXT STEPS FOR DISTANCE COURSES – A must read for registered students.

1. Please read and review this course outline for the academic requirements of this course.

2. For getting started instructions to this Internet, Correspondence or Mixed Mode course, visit the Next Steps Web site at:
http://www.yorku.ca/l aps/disted/nextsteps/index.htm

Remember to bookmark and refer back to this site when necessary. There are 7 STEPS for getting started; details are noted on the Next Steps Web site.

All distance education students will require an active York University Passport York Account, an active York University Student E-mail, and up to date mailing and contact information.

Step 5 specifies the computing requirements and Web site access instructions for each course (INTR –internet courses, CORS –correspondence courses, LECI –mixed-mode Internet/Lecture courses).

Please note instructors use different online Learning Management Tools/Platforms. If your instructor is using an alternate Web site (ex. Moodle, Web CT, Publisher Web site) there will be a link from the main course Web site (Quickr). There are different access instructions for each course. Read Step 5 carefully. Please note: it takes two business days from the time of your enrolment to access the course Web sites.

Your course texts and all required materials are available for purchase from the York Bookstore. Purchases can be made in person or on-line and materials can be sent to your mailing address.


PLEASE NOTE: The eServices Office (Distance Education) DOES NOT mail out information packages or study guides for these courses. All the information you need to get started with your course is at the Next Steps Web site and at your on-line course outline.

LATE ENROLLEES: If your distance course has already started, please refer to the NEXT STEPS Web site noted above OR contact the eServices Office immediately at 416 736-5831 for information on getting started. Please note: it takes two business days from the time of your enrolment to access the course Web sites.

ASSOCIATED COURSE FEE: There is an associated course fee of $15 that is automatically charged to your student financial account upon enrolment. This fee covers the on-line materials used in this course. Both the associated fee and tuition fee are payable to the Office of Student Financial Services, York University. Students that de-enrol will automatically be refunded by percentage according to the University Refund Amendment Schedule from the Office of Student Financial Services.

If you have any further questions, please do not hesitate to contact us.

eServices Office, Distance Education & e-learning
Faculty of Liberal Arts & Professional Studies, York University
Suite 2120, TEL Bldg.
4700 Keele Street, Toronto, Ontario  M3J 1P3
Telephone #:(416) 736-5831 Toll free in North America # 1 (866) 261-1790
Fax #: (416) 736-5637 disted@yorku.ca
http://www.yorku.ca/laps/disted/

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Required Course Text / Readings

Rainer, Turban, Splettstoesser-Hogeterp and Sánchez-Rodríguez. 2008. Introduction to Information Systems: Supporting and Transforming Business, Canadian Edition, John Wiley & Sons, Inc.


Any additional required reading materials will be posted on the course web site.

Warning:

Photocopying more than 10% of a textbook is illegal, and may involve penalties. Do not duplicate textbooks or obtain these photocopies. Students are reminded of York University's policy regarding academic dishonesty as outlined in the York student calendars.

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Weighting of Course

Course WORK 

Description (See Also Class Web Site)

Due Date

Weight 

Folio assignment

Individual Assignment

Week 10

(July 6)

10%

Midterm

Friday, October 29, 6.00 p.m. to 8:30 p.m.

Covering Sessions 1 to 5. Location CLH-D

40%

Final

Cumulative: Covering Sessions 1 – 12 and

Units 1 – 11

During Regular Examination Schedule

50%

Total

 

 

100%

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Course Instructor/Contact

Dr. Ingrid Splettstoesser

Telephone: 416-736-2100, ext. 20472
Office: Atkinson Building, Room 208

E-mail: ingrids@yorku.ca

Please send email messages from inside the YorkU.ca domain only. Plain text only, NO attachments of any kind. Email from outside the YorkU.ca domain may be blocked.

Office Hours: By appointment.

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Expanded Course Description

This course provides an overview of information systems and how such systems are selected, designed and managed to provide information needed to run organizations successfully. Students will consider the strategic role of information technology and systems within organizations and in a competitive business environment, as well as the ethical implications of information systems. The course will present the technical foundations of information systems, their impact on organizational design, management, and their impact on knowledge accumulation and decision making. Information systems risks, security and control issues will also be examined.

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Organization of the Course

Session Description and Readings 

Assignments and Class Work

Session 1 – Week of September 13, 2010, READ Chapter 1, DO UNIT 1 POSTED ON THE WEB SITE

Information systems and the Modern Organization

Learning Objectives:

• Understand course evaluation methods, assignment structure and the nature of plagiarism

• Define information technology
• Consider how people, technology and decisions are interrelated

• Examine worldwide changes that have created the modern organization

• Describe information technology jobs

 

 

Practice Questions:

- Amazon, p. 28
- BestPharm (web)

- QNX, p. 17

Session 2 – Week of September 20, 2010, READ Chapter 2, DO UNIT 2 POSTED ON THE WEB SITE

Types of Information Systems: Concepts and Management

Learning Objectives:

• Examine the basic components of an information system and interrelationships among components
• Explain the relationship between information systems and competitive advantage

• Identify the major information systems that support each organizational level

• Define Porter’s competitive forces and value chain models and how it can be applied to analyze information systems problems

Practice Questions:

- Todd Pacific, p. 58
- Remarkable Sportswear (web)

- Petro Canada, p. 43

 

 

Session 3 – Week of September 27, 2010, READ Chapter 3 and Technology Guide 3, DO UNIT 3 POSTED ON THE WEB SITE

Ethics, Privacy and Information Security

Learning Objectives:

• Discuss the major ethical issues raised by the use of information systems

• Explain the main threats and risks to information security and information systems
• Describe how threats and risks can be mitigated
• Describe the purpose and nature of different types of control layers

Practice Questions:

- Click Fraud, p. 102

- Blorney (web)

- Don’t pay that ransom, p. 83

 

 

Session 4 – Week of October 3, 2010, READ Chapter 4

DO UNIT 4 POSTED ON THE WEB SITE

Data, Information and Knowledge Management

Learning Objectives:

• Explain knowledge management, data governance and their importance
• Explain the advantages and disadvantages of database management systems and sequential file systems
• Use the data hierarchy and build E-R (entity relationship) diagrams
• Explain the nature of a data warehouse, its advantages and disadvantages and role in data mining

Practice Questions:

- Wipro, p. 127
- Distributor Co. (web)

- Data mining the races, p. 134

 

 

October 9-15 READING/CO-CURRICULAR WEEK

 

Session 5 – Week of October 18, 2010, READ Technology Guide 4 and Chapter 5, DO UNIT 5 POSTED ON THE WEB SITE

 Network Infrastructure, The Internet and Network Applications

Learning Objectives:

• Explain the telecommunications and network technologies that support the Internet • Discuss the origins and future of the Internet
• Examine the benefits and risks of the Internet and world wide web (www)
• Discuss the main applications of network technologies in businesses
• Analyze the impact of Web 2.0 technologies in organizations
• Assess the impact of network technologies on e-learning, distance learning and telecommuting

Practice Questions:

- SOA at TD Banknorth, p. 166
- Tony’s Restaurant (web)

- Cheerios, p. 153

 

 

Session 6 - Common midterm exam (covering Sessions 1 to 5 inclusive)

Friday, October 29, 2010, 6.00 pm to 8.30 pm location CLH-D

REVIEW Chapters 1 to 5, Technology Guides 3, 4 and online UNITS 1 through 5

DO Practice midterm exam and read the study tips (web) 

Session 7 – Week of November 1, 2010, READ Chapter 6,

DO UNIT 6 POSTED ON THE WEB SITE

E-business and E-Commerce

Learning Objectives:

• Evaluate the importance of electronic business and electronic commerce (e-commerce)
• Describe and provide examples of the different types of e-commerce and e-commerce business models
• Explain the different types of electronic payment methods and evaluate their risks and benefits

• Describe ethical and legal issues associated with e-business 

Practice Questions:

- Just how predictable are you?, p. 200
- Polaroid (web)

- FreshDirect, p. 172

 

 

Session 8 – Week of November 8, 2010 – READ Technology Guides 1 and 2

DO UNIT 7 POSTED ON THE WEB SITE

Managing Computer Hardware and Software

Learning Objectives:

• Define the main hardware and software components of an information system
• Explain the characteristics of different types of information systems storage
• Explain the differences between system software and application software with examples
• Analyze strategic issues related to hardware and software

Practice Questions:

- Reliable Courier

(web)

- Jones, Jones and Chu (web)

- Best Flavour Snacks (web)

 

 

Session 9 – Week of November 15, 2010 – READ Chapter 7

DO UNIT 8 POSTED ON THE WEB SITE

Wireless Technologies

Learning Objectives:

• Evaluate the advantages and disadvantages the main types of transmission media
• Examine the advantages and disadvantages of RFID and other innovative uses of mobile computing
• Assess the importance and impact of wireless computing, mobile commerce and pervasive computing

Practice Questions:

- Webster Forest Nursery, p. 234
- BlackBerry

(web)

- Miners, p. 217

 

 

Session 10 – Week of November 23, 2010 – READ Chapter 8, DO UNIT 9 POSTED ON THE WEB SITE

Types of Information Systems and Their Usage

Learning Objectives:

• Review the different types of information systems and their users
• Examine the benefits and limitations of ERP (enterprise resource planning) systems
• Explain the basic concepts of CRM (customer relationship management) and SCM (supply chain management)
• Examine the combined effects of CRM and SCM on businesses
• Describe EDI (electronic data interchange) and discuss its advantages and disadvantages

• Define extranets and explain their role in CRM and SCM

FOLIO ASSIGNMENTS DUE TUESDAY November 23 AT 12 NOON

 

Practice Questions:

- Information systems enhance the shopping experience, p. 264
- Portfolio Banking (web)
- Sloan-Kettering, p. 256

 

 

Session 11 – Week of November 29, 2010 – READ Chapter 9, DO UNIT 10 POSTED ON THE WEB SITE

Decision Support Systems

Learning Objectives:

• Describe types of managers and explain why managers need IT support to make decisions
• Examine how business intelligence, multidimensional data analysis, data mining, decision support systems  and executive information systems can assist decision making
• Assess the benefits and disadvantages of digital dashboards, intelligent systems, data visualization technologies, natural language processing, and neural networks

Practice Questions:

- The race for space maintenance, p. 298
- Morgan, p. 275

- Credit Co. (web)

 

 

Session 12 – Week of December 6 – READ Chapter 10

DO UNIT 11 POSTED ON THE WEB SITE

Managing the Acquisition of Information Technologies

Learning Objectives:

• Justify the importance of information technology planning
• Understand the traditional systems development process and discuss the role of user involvement
• Evaluate the advantages and disadvantages of some non-traditional systems development methods
• Assess the advantages and disadvantages of outsourcing
• Analyze the process of vendor and software selection

Practice Questions:

- Web Services, Merrill Lynch, p. 319

- A& P (web)

- British Telecom, p. 307

 

 

Session 13 -- Final Examination

During regular examination schedule (December 12-23)

Cumulative: Covering Sessions 1 – 12 and Units 1 - 11

DO Practice final exam and read the study tips (web) 

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Course Learning objectives

The purpose of this course is to provide an overview of the role of information systems in today’s organizations and business environment. Specifically, upon completing this course you should be able to:


1. Assess the importance of information systems for today’s business and the relationship between the business environment, the actions of an organization, and the use of information technology
2. Analyze the relationship between information systems and competitive advantage
3. Describe the wide array of information systems existing in an organization and discuss benefits and disadvantages using examples
4. Understand the role of information systems in managing data, information and knowledge
5. Assess the role of information systems in the decision making process and describe the main types of decision support systems, including advantages and disadvantages
6. Identify the main hardware and software components of a computer and discuss the relevant managerial issues over computing technology
7. Identify basic network and wireless technologies and their role in mobile commerce
8. Explain the main types of network applications used by businesses
9. Evaluate the use of electronic commerce and electronic business systems
10. Analyze the process of developing a new information system and recommend ways to ensure its success
11. Explain and evaluate the risks, controls and ethical implications derived from the adoption of information systems

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Additonal Information / Notes

Course WORK 

Description (See Also Class Web Site)

Due Date

Weight 

Folio assignment

Individual Assignment

Week 10

(Nov 23)

10%

Midterm

Friday, October 29, 6.00 p.m. to 8:30 p.m.

Covering Sessions 1 to 5. Location TBA.

40%

Final

Cumulative: Covering Sessions 1 – 12 and

Units 1 – 11

During Regular Examination Schedule

50%

Total

 

 

100%


If the midterm examination is missed due to an illness, or other extenuating circumstance, the student’s midterm percentage allocation will be added onto the final examination. The documentation required for this reallocation is as follows:

A completed medical form (physician's statement) as provided by the Registrar’s Office: http://www.yo rku.ca/laps/council/students/documents/APS.pdf

 

Physician statements need to be from the same day as the midterm or the day immediately after. Physician statements older than one day after the date of the midterm exam will not be accepted and the request to add the amount to the final examination will be denied.

If a student misses a folio assignment he or she will receive a grade of “0” for that piece of course work.

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IMPORTANT COURSE INFORMATION


The Senate Academic Standards, Curriculum and Pedagogy (ASCP) provides a Student Information Sheet that includes: Additional information:
  • Academic Accommodation for Students with Disabilities
  • Alternate Exam and Test Scheduling
  • Grading Scheme and Feedback Policy
    The Senate Grading Scheme and Feedback Policy stipulates that (a) the grading scheme (i.e. kinds and weights of assignments, essays, exams, etc.) be announced, and be available in writing, within the first two weeks of class, and that, (b) under normal circumstances, graded feedback worth at least 15% of the final grade for Fall, Winter or Summer Term, and 30% for ‘full year’ courses offered in the Fall/Winter Term be received by students in all courses prior to the final withdrawal date from a course without receiving a grade.
  • Important University Sessional Dates ( you will find classes and exams start/end dates, reading/co-curricular week, add/drop deadlines, holidays, University closings and more.
    http://www.registrar.yorku.ca/enrol/dates/index.htm

  • "20% Rule"
    No examinations or tests collectively worth more than 20% of the final grade in a course will be given during the final 14 calendar days of classes in a term. The exceptions to the rule are classes which regularly meet Friday evenings or on Saturday and/or Sunday at any time, and courses offered in the compressed summer terms.
  • Final course grades may be adjusted to conform to Program or Faculty grades distribution profiles.

  • Services for Mature and Part-time Students
    The Atkinson Centre for Mature and Part-time Students (ACMAPS) maintains and strengthens York University’s ongoing commitment to welcome and to serve the needs of mature and part-time students. For further information and assistance visit: http://www.yorku.ca/acmaps

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